nDash.com is a content creation platform that provides brands and agencies with access to the world's top freelance writers.
I'm Emmanuel Odoemelam, a 21-year-old independent wordsmith fueled by a love for language and storytelling. With a background encompassing 3 years in customer service and 4 months as a Sales Manager, I've channeled my linguistic passion into a freelance writing journey.
My expertise lies in crafting captivating blog posts, social media content, and persuasive sales copy. I aim to fashion narratives that leave a lasting impression on diverse audiences.
My commitment to quality, keen attention to detail, and dedication to delivering impactful content set me apart. Whether you're a business or an individual, I'm here to turn concepts into compelling words.
Open to new opportunities, I invite you to connect. If you seek a wordsmith to breathe life into your ideas, let's have a conversation. Reach out, share your writing needs, and let's embark on a creative collaboration.
The once-promising realm of dropshipping is undergoing a slow downturn. Saturated markets, intensified competition, and diminishing profitability have tempered the initial excitement for this low-risk entrepreneurial model. Challenges such as prolonged shipping times and issues with quality control have dampened the allure of dropshipping, causing some to question its sustainability. With changes in online advertising dynamics and escalating costs, entrepreneurs are finding it difficult to cope.
1. Developed and implemented onboarding and orientation programs for new employees. 2. Meticulously sourced and screened candidate pools in an effort to provide hiring managers with high-quality candidates. 3. Worked to foster high job satisfaction ratings by resolving issues promptly. 4. Increased company outreach by drafting technical documents, social media posts and internal memoranda. 5. Making use of CRM(Bitrix24) to assist the company in allocating candidates in the recruitment.
Company: Gaotek
I worked there from 2/2022 until 2/2023
• Successfully managed a sales team of 10+ people to meet and achieve sales goals. • Developed and implemented sales plans to expand customer base and increase customer retention. • Presented sales, revenue, and expenses reports to management teams. • Researched competition and developed strategies to stand out as a company against competitors. • Monitored the performance of sales team members and worked to increase team morale and motivation.
Company: Ecohub
I worked there from 5/2023 until 8/
1. Manage in-person and telephone complaints and requests from more than 50 customers daily. 2. Perform regular assessments regarding customer complaints and provide suggestions to improve customer satisfaction and retention by 15%. 3. Meet or exceed customer satisfaction goals month over month. 4. De-escalated customers complaints successfully avoiding service cancellation on 98% of calls and providing additional information about ancillary service.
Company: AIRTEL Telecommunications
I worked there from 3/2019 until 3/2020
1. Providing appropriate solutions and alternatives within the time limits. 2. Resolved over 100 tickets on a weekly basis while performing with speed and accuracy and increasing customer satisfaction score by over 75% in 3 months. 3. Slashed the backlog by 40% by prioritizing tickets into different groups and creating automated responses for pending tickets. 4. Achieved high customer service and proper pipe-line management by making use of CRM software.
Company: Prince and Kings Enterprise
I worked there from 2/2018 until 2/2019