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I’ve always had a passion for healthcare but more importantly making healthcare obtainable for all people. I’ve held several different roles over the years in health communications, population health consulting, data analytics and market research. After nine years in the healthcare industry in Philadelphia, Camden Nj, and New Orleans, I can say that I’ve both learned and seen a lot, but even more importantly, I’ve utilized my skill set in many ways.
With an undergrad degree in Public Relations and a graduate degree in Public Health, specializing in Health Policy and Management, both from Temple University, I have a great deal of experience in writing with topics including healthcare, research, advocacy, and policy.
An Oped sample to support House Bill 468 by advocating for change and backing the state in extending Medicaid postpartum coverage.
Louisiana has one of the highest maternal mortality rates in the nation, raking 47th out of the 48 states assessed. This comprehensive thesis outlines initiatives, programs, and policies that can help improve maternal health outcomes.
I work in the marketing and communications department at Ochsner Health doing analytics and research to support our newer initiative of voice of the customer (VOC). Working with market research vendors, we strive to use community feedback from research panels and surveys to provide valuable insights into marketing and communications campaigns and improve overall the patient experience and journey at Ochsner.
Company: Ochsner Health
I worked there from 7/2023 until now
Assists the Public Relations teams by monitoring and analyzing data, including monitoring for and organizing earned media, generating reports, identifying trends and making strategic recommendations based on data. Responsible for daily data pulling and reporting from sources including Ochsner’s external website, Intranet, internal channels and PR monitoring service. Additionally, this role is responsible for leading communications and relationship management with monitoring service vendors.
Company: Ochsner Health
I worked there from 3/2019 until 7/2023
Responsible for establishing, developing, and maintaining successful relationships. I ensure accurate and timely data abstraction and subsequent reporting of quality metrics to each payer. I help to develop, implement and monitor individualized strategies to achieve quality metric goals in the assigned network practices. The goal of this position is for overall health cost reductions for physicians as well as patients and avoidance of costly emergency health care services.
Company: Lourdes Health Network
I worked there from 10/2015 until 2/2019
As a public relations intern for Crozer-Keystone, I work to help keep the public informed on new procedures while also spreading awareness on how to keep them safe. I write publications, create PowerPoints, flyers, and public service announcements to bridge the gap between doctors and the community.
Company: Crozer-Keystone Health System
I worked there from 1/2015 until 10/2015